Larrivee Customer Support

[jeremy3220]

Larrivee guitars take exactly 173 days to begin opening up and reach their full sonic potentiential in 937 days 

Just curious, really

Umm... I hate to be a jerk... but you don't know what you're talking about. It totally depends on the moon phase in which the wood was cut and the type of tropical frog pee that soaked into the tree over its life span. There's a whole mathmatical formula which takes into account the color of the frogs and diet but trust me its way over your head; and besides you just have to have the magic touch to be able to correctly mix the correlation of moon phase with frog value. New moon venezuelan yellow frog mahogany sounds terrible!

[fishstick]

My experience is much the same...emailed several different serial numbers to Luke at Larrivee and he always has responded in a day or two for each request!

Greg

[pehabe]

Umm... I hate to be a jerk... but you don't know what you're talking about. It totally depends on the moon phase in which the wood was cut and the type of tropical frog pee that soaked into the tree over its life span. There's a whole mathmatical formula which takes into account the color of the frogs and diet but trust me its way over your head; and besides you just have to have the magic touch to be able to correctly mix the correlation of moon phase with frog value. New moon venezuelan yellow frog mahogany sounds terrible!

       

[pehabe]

Peter , I sent off the email inquiry. hopeully we'll have your info soon. It might be  the first part of next week since the weekend  is upon us.  Glad to  help you out.

Thank you very much Snkysnake... 

Its morning now in Germany and here I share my Frühstück (breakfast) with you   

[pehabe]

Hi All,
Thanks for your reply...
The main topic of this thread is about Larrivee Customer Support in general. 
Asking the manuc date is one small thing and less important than any other support request, I guest.  If this un-important thing is neglected... I am worry for the big request (any "important" questions).
So... if you have any other experience with Larrivee Support other than asking the manuc date, please share also. 

cheers,
Peter

[snkysnake]

Peter..we  have your info ! Check your PM

Thanks  go out to Luke at larriveeinfo  . com

[hallockj]

Excellent customer support from them -- especially Luke.  He has always been very helpful.  I am quite impressed.

[Daysailer]

I have personally had very very good service from Larivée when I needed it for a warrantee issue   

Use the search function on the forum and you can find lots of happy customers.  Most who were not satisfied were either too impatient or had unrealistic expectatations.

ds 

[bluewyatt]

luke has been great to me.

[ducktrapper]

I can only speak for myself and all I can say is that Larrivée customer service has been second to none. Brian's been great. Luke was a big help to my brother when he recently needed emergency repairs. On top of that, Matthew Larrivée has been absolutely terrific.