Cherokee Guitar Company/New site/Rave

[HAMFIST]

So I am awaiting some stuff from http://cherokeeguitar.com/Cherokee Guitar Company, and I guess their e-commerce site is going through a bit of a refresh and expansion.

Look forward to seeing what they add, particularly since I just had an interesting experience with them.
I had originally ordered the horn bridge pins and a bone saddle. Turns out the horn bridge pins were out of stock, and they offered the more expensive bone pins at the same price.

Great! Wonderful! I thanked them profusely.

Then as it so happens, I had botched my shipping address while filling out the order form. Shipment is bounced back to them. The offered to re-send it via priority mail at no additonal charge. Outstanding!

I touched base today to ensure that they had gotten the parcel back in the mail, and they thank me for my patience and throw in a Larrivee T-shirt in the size I request.

I mean, I screw up my own address and get a Larrivee shirt? At this point, I would buy almost anything from these folks.

So needless to say, I am very much looking forward to the new site going live.

[cbarclay]

That's good to know.   I was thinking about ordering a bone saddle from them. 

[HAMFIST]

Got the saddles for my hog top and my dread from them. Traded the dread and now am opting for the bone saddle and bridge pins for the guitar I took in.

The saddles drop in usually with no alteration ... just need to sand for height. For my dread,  I think I needed to take a little off on either side to get the width right.

Just is nice to see someone really going out of their way to make a guy feel the way he wants to feel.

[Danny]

   These are real good folks, I have met them at a Larrivee booth and they are great to deal with.