How long is Warranty card good ?

[lw216316]

When you buy a new Larrivee is there a TIME LIMIT for sending it in ?
For example, if you had the new guitar a couple of weeks or even a month and then discovered you forgot to send it in - would it be to late ?

I bought two new Larrivees and sent in a card each time. It would be nice to hear back from Larrivee that they received it and to know for sure I'm covered.

Did you ever get confirmation when you sent in a card ?

- Larry

[pierrev]

Bought 3 Larrivée and never received any comfirmation from them, i agree it would be nice to receive a welcome or thank you letter from them.

Pierre

[PortHueneme]

At one time you could register the warranty online.
Not sure about all states, but in California, warranty cards don't need to be filled out for a warranty to be valid.
I have always sent them in anyway. With the customer service reputation of Larrivee, I doubt they would deny a valid claim if you are late with the card.

[ducktrapper]

It makes it easier to send in the card but legally I don't believe it's necessary at all. 

[lw216316]

At one time you could register the warranty online

At the time I bought my guitars, there was a message on the Larrivee website saying that option was not currently available

Not sure about all states, but in California, warranty cards don't need to be filled out for a warranty to be valid.

So how does Larrivee determine proof of original owership ?
Is that information sent to Larrivee by the dealer when you buy the guitar ?
or....do you have to provide a copy of your original bill of sale ?

I've never needed warranty work done and my new SD-50 is PERFECT as far as I can tell.
I'm just wondering ......WHAT IF....

- Larry

[dberch]

Keep your receipt!  That is your legal proof of ownership.

[ducktrapper]

You would, of course, be advised to keep your bill of sale if you're not sending in your warranty card. I always keep my receipts for instruments. I'd send it in. Late shouldn't really matter.  

[dberch]

Warranty cards are not valid proof of purchase.  All they do is get you on the manufacturers mailing list.  How many times have you seen used guitars sold with this claim "Still has warranty card!" 

[bbblacksheep]

Ha, funny someone should ask this question     I just recently bought an OM-05 (sorry, I haven't been on here much lately but will post pics soon) and was filling out the card when I realized that I never sent in the card for my D-03 Ovangkol that I bought in March!  So I emailed Larrivee and asked the very same question.  They didn't seem to indicate there was a time limit and just said that I can go ahead and send it in now, no problem.  Also, on the bottom of each card, there is a note that reads: "Please Note: You will not be notified that Larrivee has received your warranty registration card."   So, yeah, I don't know how the determine the validity of the owner either.

[Danny]

Ha, funny someone should ask this question     I just recently bought an OM-05 (sorry, I haven't been on here much lately but will post pics soon) and was filling out the card when I realized that I never sent in the card for my D-03 Ovangkol that I bought in March!  So I emailed Larrivee and asked the very same question.  They didn't seem to indicate there was a time limit and just said that I can go ahead and send it in now, no problem.  Also, on the bottom of each card, there is a note that reads: "Please Note: You will not be notified that Larrivee has received your warranty registration card."   So, yeah, I don't know how the determine the validity of the owner either.

         Larry go ahead and mail in your card. Make a copy of it and write the date down when you mailed it in,if you haven't already start a file on the SD and put you bill of sale and your copy of the warranty card in there together The dealers don't do this. At least mine doesn't. But save your receipt above all else that proves it's yours and you bought it new, the warranty will be honored for sure with those types of evidence of purchase.
       A lot of companies work this way. It's up to the purchaser to keep and show when necessary the "proof of purchase," 
The time limit is 60 days on the card I think, but I was told by Larrivee to mail it in anyway. (no biggie)   Danny

[lw216316]

For those who have advised me to go ahead and send in the card -
I mentioned in my original post that had already been done

I bought two new Larrivees and sent in a card each time 

The first card, for a L-03R,  was sent in quickly.
The second card, for my SD-50 , was sent in after 3 or 4 weeks.

Since I did not get confirmation from Larrivee, I was wondering if perhaps I had waited too late on the SD-50 card.
I was not sure how that process worked. I've never had an warranty issue (and hope I never do).

Thanks to those who have responded, I now understand how it works.   

- Larry

[Danny]

     Also just e-mailing customer service can help with little variances. They seem very helpful to me.

[canoe65]

I bought my Larrivée L-03 from Long & McQuade Musical Instruments (Brampton, Ontario) in July 2006 and they record/register your purchase (your name and personal info, date, purchase price, and make, model and serial number of the guitar) in their own system.

They had an instant record of two previous guitars (a Seagull bought in Toronto in 2002, and a La Patrie bought in the Brampton store in 2003) that I traded in to buy the Larrivée.

Even though I did fill in and mail the Larrivée Warranty Card, I do rely on Long & McQuade as a verifiable record of my purchase ... from an authorized dealer ... if I need warranty work done.

But, so far, knock on wood, I have had nothing but pleasure from my L-03.