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Author Topic: What's Up At Larrivee?  (Read 1965 times)
bikodog
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« on: August 16, 2003, 04:37:29 AM »

I sent customer service a question by email 3 weeks ago, and never got a response.  I've heard rumors that Larrivee is going under, thanks to overstretching themselves with the California plant, and Guitar Center dropping the line.  

Are they going out of business? and cutting out customer service,  or do you think my request just got overlooked?  

 
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Larrivee D-03
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Zach
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« Reply #1 on: August 16, 2003, 04:48:28 AM »

Send your email again, and send it to matthew@larrivee.com.  He will take care of you or direct you to someone that can.  

The are not going out of business at all.  I don't know why that rumor was started, but thats not the case.  Also, Guitar Center didn't drop the line.  There's a long thread about that situation, so have a look at that.

I'm sure it just got overlooked.  Either try again or give them a call.

Zach
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Zach
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« Reply #2 on: August 16, 2003, 01:59:00 PM »

Larrivee closes shop for 2 week's every summer,it must be a Canadian thing.Talk to them yesterday all is fine.Just got a note from Wil my rep.Wil if you didn't get my e-mail and are reading this post SEND ME ALL OF THE BW'S. :D  
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bakaguy
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« Reply #3 on: August 18, 2003, 11:55:44 PM »

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Send your email again, and send it to matthew@larrivee.com.  He will take care of you or direct you to someone that can. 
 

I just removed the foot from my mouth, Matthew does indeed RULE.  :D  
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gtrs
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« Reply #4 on: August 19, 2003, 02:38:21 AM »

unclrob is right, Larrivee closes 2 1/2 weeks every summer for holidays right after the summer namm show.
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bakaguy
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« Reply #5 on: August 19, 2003, 09:04:42 PM »

They've also had a death in the family, my condolences to them all.
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Zach
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« Reply #6 on: August 19, 2003, 10:04:00 PM »

From the sound of things, it seems you were taken care of.  I'm glad to hear it.

 
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Zach
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« Reply #7 on: August 20, 2003, 03:02:36 PM »

Yep, things are looking up!
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bikodog
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« Reply #8 on: August 22, 2003, 01:50:34 AM »

my condolences to the family,  getting a guitar repaired is not important at all when you know the circumstances.

I had my d-03 fixed locally so I'm all happy now anyways.
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Larrivee D-03
Larrivee D-02 12 String
Blueridge BG-140 (J-45's are overpriced!)
Gibson J-45 (J-45's were overpriced :) )
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