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Author Topic: Kudos To A Great Online Store  (Read 1014 times)
wyodeb
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« on: February 19, 2005, 10:13:22 PM »

Strings and Beyond  http://stringsandbeyond.com/

Great selection, extremely fast shipping, good prices, and they have put a packet of assorted picks and a package of very good locally roasted coffee in both my orders now. I had a question, and my email was answered by the owner within half an hour. Anyhow, in the days of big stores and impersonal service, I have been pleasantly surprised by this company. (No, I don't work for them)

Definitely worth clicking over to visit (IMHO).

Deb
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jimmyd
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« Reply #1 on: February 21, 2005, 07:58:01 PM »

Agreed. I placed a small phone order just before the NAMM show and ended up chatting with the owner for a good 20 minutes. He is a really good guy. He made sure my free picks were all Fender heavy or similar and tossed in a bag of coffee to boot. He always ships same or next day. I don't work for them either. :)  
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wyodeb
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« Reply #2 on: February 21, 2005, 09:11:07 PM »

In his last email he said he was putting together a promotional special for Larrivee forum members. I'll keep you posted.
Deb
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fitness1
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« Reply #3 on: February 22, 2005, 01:56:39 AM »

definitely great service and wise marketing folks.....they did a promo on the AGF a few months ago and it went very well for them I think.  I was impressed with the "package" they sent along as well.....
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« Reply #4 on: February 22, 2005, 03:08:36 PM »

Thanks for the tip. I just left a big store over the weekend that doesn't return phone calls promptly, so hearing something like this is awesome.
I think that slowly I am going back to small shops or online stores like this.
--Fred
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jcbuggs
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« Reply #5 on: February 28, 2005, 10:41:28 PM »

I have to agree. Got two new sets today and they sent a pound of coffee, some picks and a personal thank you note. :)

Thats exceeding expectations and makes for happy and return customers.
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« Reply #6 on: March 02, 2005, 04:34:10 AM »

I'll give them a thumbs up to like jcbuggs I had ordered  a few packs of strings and was surprised to see coffee and, some picks. The coffee was very good to.  :D  B)  Will be back to by more strings from them.
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