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Author Topic: Missing Martin Custom Jumbo: Last seen Madeira Beach, Florida  (Read 415 times)
karen
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« on: December 27, 2013, 11:59:55 PM »

Appreciate your help if you come across my Martin Custom Jumbo guitar. It has a Sitka Spruce top and Honduran Mahogany top. The serial number is: 992248.

It was last seen in Madeira Beach, Florida on 11/15/13, 6:05 p.m., when delivered to a buyer's front door by UPS. UPS sent a message confirming delivery shortly after delivery, 6:31 p.m.

The buyer was provided with the tracking number and 11/15/13 delivery date on 11/12/13.

The buyer notified me two days after delivery, on 11/17/13, that the guitar is missing.

PayPal has refunded the amount paid to the buyer.

UPS has investigated twice, and concluded twice that the guitar was delivered to the buyer's address. We've asked UPS to keep looking. The sheriff's department is also involved.

Truly a case of no good deed goes unpunished. We offered the Martin for sale at a reasonable rate, seeking only to recoup the amount paid for it. Purchased with the intent of a family member learning to play, it was not being used enough; therefore, we decided to sell it in order to pay bills. Since I am not able to leave work to ship during the work day and the buyer hoped to receive the Martin by 11/15/13, my husband offered to ship it for me. He shipped as he normally does for work, without adult signature required or insurance through UPS, because when shipping for work, the company's business paperwork and insurance apply. He had a busy day too, and the oversight was inadvertent.

Unfortunately, we're now out the guitar and payment. Even had he opted for the signature, UPS may have left the package anyway, but we'll never know. What we do know is that if the buyer had alerted us to the fact he would not be home for the 11/15/13 delivery, we would have contacted UPS and had it held for pickup at the nearest UPS site. Sad to say, it's an expensive experience.

Please contact me if you see this very nice Martin. Thanks.
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