Questioning Larrivee Quality Control

Started by mince22, March 11, 2021, 09:16:41 PM

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March 16, 2021, 12:53:18 AM #20
I'll go out on a limb and say Larrivee employees handling finished instruments are keeping their fingernails trimmed and are handling instruments without rings on. That would be my assumption.
March 16, 2021, 05:48:47 PM #21
Well I keep finding more and more finish flaws on the top of this guitar,  I caught the top in the right light and this is what I saw

So one pic is what was under the pickguard, the other two are on the top side of the top by the neck.

Guess I'm going to have to talk to Larrivee,  I was just going to put the pick guard back on and forget it, but then I found the other flaws

Also one lower down on the top below the bridge and a couple on the bottom side of the top below the neck, could not get those to show up in a pic
March 16, 2021, 08:27:29 PM #22
Agree, Mince.  A return seems in order here.  Good luck.
March 16, 2021, 11:23:18 PM #23
Thanks
March 16, 2021, 11:48:53 PM #24
Quote from: ryler on March 16, 2021, 08:27:29 PM
Agree, Mince.  A return seems in order here.  Good luck.

Yep. Don't know what happened, but those pics tell the whole story. Have it replaced.
1999 D-02 Left-handed
2002 L-05 Left-handed
Larrivee owner since 1992
March 17, 2021, 12:24:13 AM #25
I really like this guitar, the rest of it seems flawless, I dont know what happened to the top though. It is ridiculous to say the least! A guitar that costs over 2000.00 has a finish like this
March 19, 2021, 05:09:10 PM #26
I wouldn't mince words and get that guitar replaced.  :winkin:
Cheers,

Will

Acoustic, Electric & Air guitars
March 25, 2021, 05:10:31 PM #27
I shipped the guitar back to Larrivee today, they said they are going to refinish the top!
March 25, 2021, 06:08:14 PM #28
Quote from: mince22 on March 25, 2021, 05:10:31 PM
I shipped the guitar back to Larrivee today, they said they are going to refinish the top!

Thanks for coming back to tell us what's happening.

This bodes well for the relationship.
March 25, 2021, 07:53:35 PM #29
Sure, I'll keep you guys posted!

March 25, 2021, 08:25:35 PM #30
Quote from: mince22 on March 25, 2021, 05:10:31 PM
I shipped the guitar back to Larrivee today, they said they are going to refinish the top!

I'm happy to hear that. I sent back my OO-05 long ago because they simply missed a spot when sanding the quilted mahogany so they refinished the back. The quilted grain pattern is busy as heck so it was understandable, but you can't unsee that small unsanded patch once you knew it was there.

One thing to warn you about is that I hope they've improved on their warranty repair times since then. Glad they did right for you, I kinda knew they would.
Larrivee OO-05 • Larrivee OOV-03 SS • Larrivee OO-44  • Taylor 322ce • Strat • Soundcloud https://soundcloud.com/jpmist
March 25, 2021, 09:51:52 PM #31
I have a feeling I wont see it for quite some time, hope not I just got it a month ago, but we will see.
So they said my warranty is void on the top because I removed the pickguard, but It seems when they saw the finish flaws on the top near the neck, they decided to redo it. Obviously I was glad to hear that!
March 26, 2021, 09:15:05 PM #32
Congratulations, you'll get to have a new guitar day all over again, and I hope it's a pristine experience this time.  I'm happy that you didn't settle.
March 27, 2021, 10:57:00 AM #33
Quote from: ryler on March 26, 2021, 09:15:05 PM
Congratulations, you'll get to have a new guitar day all over again, and I hope it's a pristine experience this time.  I'm happy that you didn't settle.

I was kinda thinking the same thing, since I only had it a month, its like a do over!
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