Proper procedure

Started by Ardon, December 03, 2011, 04:09:17 AM

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Matthew is proving to be as much a stand-up sort of guy that his father is. Speaking for the entire Larrivee community: a sincere thanks to Matthew and Larrivee Guitars for great business ethics!

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Larrivee L-03 w/Gotoh 381 tuners (African Mahogany/Sitka)
Collings OM2Hc (EIR/Sitka)
Schenk Ophirio (Sapele/Cedar)
Bourgeois 00 Custom (Mahogany/It. Spruce)

The dealer is an idiot for treating a customer that way, especially one who paid upfront for an expensive guitar. I think not giving him any more business is appropriate.
Roger


"Live simply so that others may simply live"

Quote from: Mr_LV19E on December 04, 2011, 11:41:57 PM
The dealer is an idiot for treating a customer that way, especially one who paid upfront for an expensive guitar. I think not giving him any more business is appropriate.


:+1:
A REPAIRPERSON,Barefoot Rob gone to a better place
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That dealer is what we in the UK might refer to as "an utter muppet"  :rolleye:  ...a customer pays upfront for a high value guitar and he instead of nurturing him treats him like crap.  Hope you really enjoy your guitar when it arrives Ardon  :smile:   ....and a pat on the back for Matthew stepping in personally to resolve something the dealer should have fixed.

Pete


1992 Larrivée L-09 Koa

I believe somethings are worth the wait, unless your losing money by not being in tune every weekend......thats why I play Larrivee.

QuoteYeah, i should've kept the money until i received the guitar, but, well . . . cash sitting in an underwear drawer--shh don't tell any one about my safe--doesn't last all that long . . .

BTW.......I sell safes nationwide :winkin:
Mark
Larrivee D03R
Larrivee RS4 tobacco P90's

Ok let me clear something up here.

I did put twenty percent cash down. The rest was paid, again in cash over a couple of days, after I was told "it'll be here any day now"

I paid the rest before actual receivement because money kicking about in my *ahem* safe is asking to be spent.

Yes I should have been clearer in my statements, but truth be told, I was pissed. I wasn't being very objective in my writing.

Guitar shipped yesterday. Expected delivery date December 13th

:nanadance Pics to come in a week :) :nana_guitar

Quote from: Ardon on December 07, 2011, 11:16:54 PM
Guitar shipped yesterday. Expected delivery date December 13th

:nanadance Pics to come in a week :) :nana_guitar

:thumbsup Luv Pics
Larrivee Electrics - My Dream then and Now!!!!!<br /><br />Forum IV     00-03MT       #4      (Treasured)

Quote from: Ardon on December 05, 2011, 09:50:41 PM
Ok let me clear something up here.

I did put twenty percent cash down. The rest was paid, again in cash over a couple of days, after I was told "it'll be here any day now"

I paid the rest before actual receivement because money kicking about in my *ahem* safe is asking to be spent.

I'm surprised the store required Payment in Full before you had the guitar in your hands. A security deposit should have been enough (even though your "safe" was... not). The store had the use of your money for what? 3 months? I just hope the guitar proves to be worth the wait; I'm sure it will be!

Pictures would be great! :nice guitar:
Larrivee L-03 w/Gotoh 381 tuners (African Mahogany/Sitka)
Collings OM2Hc (EIR/Sitka)
Schenk Ophirio (Sapele/Cedar)
Bourgeois 00 Custom (Mahogany/It. Spruce)

G'morning  :coffee or lifestyle dependant :beer

The guitar arrived at head office and was signed for at 10:36am yesterday morning.
It should make it to my dealer today.
If head office redirects as quickly as i was told that they do... sigh

perhaps pics tonight!

I can really appreciate your anticipation Arden.   While I had no "pre-payment" issues with my recent Bakersfield guitar, it was a 3 month wait....but absolutely worth it.   Again, Matthew stepped in with updates and in-process photos as they were working out the new rosewood fingerboard fabrication/ assembly issues.   

As others have said, Larrivee builds very high quality guitars at a very reasonable price and with a personal touch.   

We look forward to seeing photos of your new Larrivee  :nanadance

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