How long should I wait for Larrivee Customer Service to contact me before I turn up the volume on the anoying machine? I contacted Larrivee about my non existent bridge (Its lowwww) on my brand new OMV60SD. It is nil at High e and the string hieght is perfect so it needs some serious adjustment. I emailed photos. Did not hear from them. I called and spoke to Brian of CS. He pretty much told me 95% of the calls he gets for neck adj. leads to no where. A day after my call he saw the photos and emailed that I did indead have a need for service. He said service thinks my bridge plate is too thick?  Told me the criteria for shipping it to the Factory for service. That I had to have a return # for them to accept it. I submitted the information 4 days ago and have heard nothing. Between initial contact, delay in response and such it has been 3-4 weeks of playing around to get the guitar to them. Then my baby will be gone how long?
I don't like to be a pest but I want my guitar right. What would you do?
(http://i112.photobucket.com/albums/n163/wcsg/larriveebridge3.jpg)

Quote from: ibisimon on August 23, 2007, 07:36:01 AMI contacted Larrivee about my non existent bridge (Its lowwww) on my brand new OMV60SD.

Brand new? It sounds like you have a poor dealer if nothing else. My Larrivee dealer (below) has all of their wares in super shape, and they act as agent for their manufacturers. It seems absolutely the same for my local Taylor, Martin and Fender dealers too.

http://sprucetreemusic.com/settingup.html

Did you not play it before you took it home? I'm not saying don't send it to Larrivee, but it would seem easiest to not have to do that of if defective just return the new purchase.

Good luck.

Quote from: imwjl on August 23, 2007, 08:13:36 AM
Brand new? It sounds like you have a poor dealer if nothing else. My Larrivee dealer (below) has all of their wares in super shape, and they act as agent for their manufacturers. It seems absolutely the same for my local Taylor, Martin and Fender dealers too.

http://sprucetreemusic.com/settingup.html

Did you not play it before you took it home? I'm not saying don't send it to Larrivee, but it would seem easiest to not have to do that of if defective just return the new purchase.

Good luck.

Hi, It was literally the last cutaway Sunburst Larrivee 60 in the world that was available. I have been searching for the 50 (If you find one in Mahogany I will buy it on the spot) I got it from Buffalo Bros in Calf., I'm in the Pgh Pa area. So, no I didn't test drive it. She sounds great and for how little I know it took a dealer I was showing her to to point out my bridge had nowhere to go. But you are right. Before shipping me the guitar I wish they had taken a moment to look it over. I still would have bought it. I just would of had them ship it directly to Larrivee. Why they discontinued thier (IMO) prettiest guitar I don't understand.
(http://i112.photobucket.com/albums/n163/wcsg/lar-1.jpg)

ibisimon,
You don't mention what the string height is at the twelfth fret, but here are the figures for both my Larrivees.
They measure 4/64" at the twelfth fret, the string height off the soundboard where you are measuring is between 23/64" and 24/64" for both guitars and the saddle height off the bridge at the high E string is about the thickness of a penny which by my measurements is between 3/64" and 4/64" erring closer to 3/64". Thats sliding the penny under the high E string, the actual height of the saddle off the bridge at the high E end is less than that. My string angle from the saddle going into the bridge looks about the same as yours, my guitars are both well balanced across all strings and have lots of sustain.

Do I think there is room to lower the saddle anymore without having to possibly put slots in the bridge pin holes? No

I can't imagine having my string action any lower than where it is right now, I fingerpick but sometimes if I get too aggressive I will get a slight buzzing, so the only way I would likely move my saddle is up.

It is my understanding that Larrivee builds their guitars solidly and that I don't have to concern myself with worrying about the sound board bellying which, correct me if I'm wrong, is the main reason for a neck reset.

I had to send my LV-19 back to Larrivee for some polishing of the finish on the back and I'm sure they looked at the guitar very closely while they had it, so I'm pretty sure they would consider my saddle height normal for what I consider very low action.

If you do need to send your guitar back to the factory, here are some things to consider.
You need to return your guitar to the dealer (if you purchased it on-line this means shipping it back at your expense) because they are the only ones authorized to request a return number. At this point you may need to give the dealer the shipping costs to get the guitar from there to Larrivee. This is what I was told when I needed to send mine. The dealer requests the number and receives paper work that they fill out describing the problem. The dealer then sends the guitar to the factory, they promptly look it over and repair it if they think it is necessary. They then send it back to the dealer, they will not send it to the customer directly, this shipping is covered by Larrivee but if you bought it online, again you will have to pay shipping to get it from there to your home. The turn around time will probably be less than a month if you have to do all that extra shipping and you live across the country. The factory is very quick to repair your guitar and get it back to you.

I can tell you that I had peace of mind after the whole thing was over and was glad I sent it back but I don't know if I would do it again before having a local luthier check it out.
I wish you the best of luck and if you have any more questions about my experience I would be pleased to share them. Here are a few photos of mine, hope this helps.

:cheers
Roger

(http://i199.photobucket.com/albums/aa242/daddyo12453/IMG_0550_4_5_1.jpg)
(http://i199.photobucket.com/albums/aa242/daddyo12453/IMG_0545_3_5_1.jpg)
(http://i199.photobucket.com/albums/aa242/daddyo12453/IMG_0543_2_5_1.jpg)
(http://i199.photobucket.com/albums/aa242/daddyo12453/IMG_0541_1_5_1.jpg)

Is lower than yours by far. I hope you are wrong about having to go through the dealer. That would be a pain.  It states (If I am reading it right) that I can send it back myself. Maybe because of the detail in the photo's they tell enough of the story.
(http://i112.photobucket.com/albums/n163/wcsg/larriveebridge2.jpg)

Here is a copy of the last letter I received from Larrivee Customer service...........................................

Hi John,

Repairs say it is likely the bridge is too think, but they cannot tell for sure without seeing the guitar.

A Return Authorization Number is issued that allows your guitar to be received by our repair department. Once in their possession, they will perform the assessment and you will be notified of the results. If you would like to send in your guitar for an assessment, and would like to send in the guitar yourself, then we require:

Your name

Shipping address

Model type

Serial number

Fax number or Email address
Phone number

Detailed description of problem

With this, we will fax/email you the necessary paperwork to include with your guitar, along with the Return Authorization Number. Do not ship your guitar to Larrivee without the RA# written on the box, or receiving will refuse it and it will be returned COD.

If you want to ship it through your retailer, simply return it to them with instructions that it needs to be sent in to Larrivee. Shipping to Larrivee for assessment will be your expense (or the dealer's, if they wish to absorb it). If the guitar is assessed as a non-warranty matter, return shipping costs will be your expense. If the guitar is assessed as a warranty issue, Larrivee will perform the necessary repairs or exchange, and the guitar will be shipped back free of charge.

Brian Trepanier
Customer Service Representative
Larrivee Guitars Ltd.
604-253-7111

It looks like from the letter you received from Brian that you won't have a problem sending it yourself, I wish I had been given that option. Maybe this is a new policy. I think it is a change for the good on their part, with all the internet sales. They probably sell more guitars on line than in stores. Be sure to update us on the progress and good luck.
:cheers

Quote from: ibisimon on August 23, 2007, 07:36:01 AM
my brand new OMV60SD.

Don't you mean OMV-60SB? The SB would of course be for sun burst. SD usually is short for Slope shoulder Dreadnaught.

Quote from: jeremy3220 on August 23, 2007, 08:52:57 PM
Don't you mean OMV-60SB? The SB would of course be for sun burst. SD usually is short for Slope shoulder Dreadnaught.

You'd think it would be SB. The Mahogany Cutaway Total Sunburst is OMV50TSB. But my Rosewood Cutaway Top only on the Sunburst is clearly marked OMV60SD.  A slope Shoulder Dred would be tough on a Cutaway OM huh? Its the only one I ever saw so I guess it could be missmarked. Maybe the person that did my bridge did my label? :humour:

I had a very bad experience with their Customer Service (ignoring emails and not keeping me in the loop as to the status of my repair).  It was a pretty unpleasant experience.  My advce would be to keep in touch with them via phone instead of email once the guitar is sent to them.

The saddles in both of my Larrivees are about the same height as the one in Roger's picture.  However, the action on the low "e" of mine is 5/64" with 4/64" on the high "e."  For what it's worth, I've never had the priviledge of seeing a Larrivee, and I've owned a few :wink:, that could be set up to have low action and a high bridge saddle for optimum string break angle.
From what I've learned from reading posts here and other webpages on guitar building, I have simply concluded that Larrivees are built with shallow neck angles.  Unfortunately, John seems to have bought one with a neck set shallower than most.  The "perfect" or preferred set up seems to be low action 4-5/64" at the 12 fret and about 3/8" of saddle showing above the bridge. My SD 50 was the closest to this.  It had 6/64" on the low "e" at the 12th fret and 4/64" on the low "e."  I'd love to see pics or hear from others who have been able to get this "preferred" setup.

Hi Folks,
Well I got an RA # from Larrivee. I spoke with a Tech to figure out how to get the battery out of the pick up. BY the way you loosen the strings and reach in). He said Larrivee had a run of aprox 100 guitars that had abnormally high bridges. It sounds like they have to remove my bridge, shave it down and re attach it. Which scares the heck out of me but I sure they know what they are doing. So, I figured I would take my guitar over to a store that carries Larrivee and ask the Luthier for his opinon. He said it was up to me since I liked the sound and there is a lifetime warrantee. And since Larrivee has a record of the pre existing problem they would likely take that into account for any  possible future work needed that might be borderline warranttee such as neck reset because of humidity.
I talked myself out of it since it is my favorite sounding guitar.....then while at the store I played a couple entry level  Canadian Larrivees (D-03, D03R...) IT'S GOING BACK! They have twice the volume of my OMV60. And the sound on the top and bootom range carried much further. I can only believe there will be a vast difference once I get some angle on the strings at the saddle.

Question; I'm thinking of having them put a Pyramid bridge on when they remove my bridge. I just love the look of that bridge on the 50. Is there a reason not to?   

BTW those 03's are fantastic guitars. Especially for the dough!

Quote from: ibisimon on September 03, 2007, 11:06:31 AM

I talked myself out of it since it is my favorite sounding guitar.....then while at the store I played a couple entry level  Canadian Larrivees (D-03, D03R...) IT'S GOING BACK! They have twice the volume of my OMV60. And the sound on the top and bootom range carried much further. I can only believe there will be a vast difference once I get some angle on the strings at the saddle.

Realize those dreads should have more volume than your OMV-60. Don't expect to get it back sounding like a dreadnaught.

Ya, but it's a huge diffference.

From the picture that bridge looks to be 3/8 thick. I'd be suprised if is considered too tall by their standards. If the neck angle is too shallow, which the picture suggests, then there are several ways to go about correcting it. Shaving the bridge is considered a least desireable method by most repair persons. Pulling the frets and planing the fretboard is a second alternative. Resetting the neck to the correct angle is considered by many to be the best way to properly fix the problem. Some manufactures will routinely do neck resets under warranty. Others will use alternative methods. I'm not sure how Larrivee deals with these issues. They do have a very good reputation for backing up their product.

ibisimon, I am very interested in your results as I have a 000-60 with a shallow neck angle as well. Mine is as bad as yours so I am likely to have to go through this mess as well. I hope Larrivee lives up to the reputation for customer service they have on this site. This is one of those issues that makes or breaks a company for me.

If anyone is going to take a bridge off, resize it, and put it back on, Larrivee is the best place to do it.  Did they say about how long it will take to get it back to you?

Quote from: bluesman67 on September 06, 2007, 08:03:48 AM
If anyone is going to take a bridge off, resize it, and put it back on, Larrivee is the best place to do it.  Did they say about how long it will take to get it back to you?

I don't think you would expect to see a bridge removed to shave it. It's a shortcut repair usually done to address a symptom rather than the cause of the problem.

I have shaved many a bridge bottom too solve the problem.Its much cheaper for the client and in a lot of cases a neck reset isn't called for.This isn't just a Larrivee problem I've done this too Taylors,Gibsons,Guilds and many an Epiphone.Most times the neck angle is correct but the bridge was cut to thick.I've taken off as much as a 32nd off the bottom,reglued the bridge and its perfect.

Quote from: unclrob on September 06, 2007, 09:31:48 AM
I have shaved many a bridge bottom too solve the problem.Its much cheaper for the client and in a lot of cases a neck reset isn't called for.This isn't just a Larrivee problem I've done this too Taylors,Gibsons,Guilds and many an Epiphone.Most times the neck angle is correct but the bridge was cut to thick.I've taken off as much as a 32nd off the bottom,reglued the bridge and its perfect.

Once again the voice of experience and reason shines through to make sense of it all.
Get 'er fixed.

Quote from: Mr_LV19E on August 23, 2007, 11:36:07 AM


It is my understanding that Larrivee builds their guitars solidly and that I don't have to concern myself with worrying about the sound board bellying which, correct me if I'm wrong, is the main reason for a neck reset.

With all due respect, you are wrong - the major reason is movement of the neck. If you sight the neck from the headstock, I'm betting you'll see a bend at the neck/body joint. Shaving the bridge is NOT the solution. Please visit Frank Ford's site; he can explain it much better than I can:

http://tinyurl.com/u6iy (http://tinyurl.com/u6iy)

(http://i112.photobucket.com/albums/n163/flat_twin/749951-lurker.gif)

Quote from: LvGod on September 06, 2007, 10:56:40 AM
With all due respect, you are wrong - the major reason is movement of the neck. If you sight the neck from the headstock, I'm betting you'll see a bend at the neck/body joint. Shaving the bridge is NOT the solution. Please visit Frank Ford's site; he can explain it much better than I can:

http://tinyurl.com/u6iy (http://tinyurl.com/u6iy)

I stand corrected.
Thanks for the link, very interesting info. BTW all my guitars are well within those parameters.

Jean claims his guitars will never need a reset. Is there anyone here that has one of his builds from the 70's. Is it even close to needing or has it had a reset?

I gotta say that a lot of repairpeople I know are using this technic to solve this kinda problem.But as I say "what do I know". :arrow








:humour:

Hi, I hadn't looked at the post in a while. I hadn't sent out the guitar as I was waiting for the box (long story) It's going out today and I promise a full report on how long and what was done. Thanks for all of the interest.

Quote from: Mr_LV19E on September 08, 2007, 03:56:06 PM
I stand corrected.
Thanks for the link, very interesting info. BTW all my guitars are well within those parameters.

Jean claims his guitars will never need a reset. Is there anyone here that has one of his builds from the 70's. Is it even close to needing or has it had a reset?

1980. no adjustable rod. no reset. It has developed a slight hump where it joins body, above block, but easily got developing buzz out with small amount of fret filing. I didn't watch humidity too close and think that it might have been avioded. top may have shrunk a little above block.

With all due respect, I'm amazed that LvGod is able to perfectly diagnose the problem (and proper repair solution) for the guitar without ever having seen it...

:whistling:

Quote from: unclrob on September 08, 2007, 10:36:48 PM
I gotta say that a lot of repairpeople I know are using this technic to solve this kinda problem.But as I say "what do I know". :arrow
What do you know? how about you're a southern boy that lives in the real world? I mean you could find out exactly what thickness the bridge is "Supposed" to be, and then rebuild the guitar around it, right? 







:humour:

Quote from: Mikeymac on September 14, 2007, 05:55:56 PM
With all due respect, I'm amazed that LvGod is able to perfectly diagnose the problem (and proper repair solution) for the guitar without ever having seen it...

:whistling:

LVgd wasn't diagnosing the problem, he was commenting on the most common cause for a neck reset.

"With all due respect, I'm amazed that LvGod is able to perfectly diagnose the problem (and proper repair solution) for the guitar without ever having seen it..." LVGOD was merely stating the best way and most correct way of fixing a shallow neck angle. Uncle Rob is right many repair people can fix this problem in other less expensive ways but those ways are merely stopgap measures to delay the inevitable. Having heard many on this forum lament on the price of the 000's I guarantee if it WAS YOUR BRAND NEW $2000 PLUS LARRIVEE, which supposedly has a lifetime warranty to the original owner, you would NOT WNAT A STOP-GAP MEASURE. My 000-60 has a neck angle as bad as the guitar in this thread and I guarantee I WILL NEVER AGAIN BUY A GUITAR FROM LARRIVEE which I do not play first. Presently, my guitar plays great, my luthier set it up flawlessly, but there is no where to go from here and it is just over a year old. I guarantee all you people espousing the great Larrivee customer service would be singing a different song if you had a $2000 plus dollar instrument that they wanted to shave the bridge on rather than fix what should have been done right the first time! When its your money then you can complain......

"Having heard many on this forum lament on the price of the 000's I guarantee if it WAS YOUR BRAND NEW $2000 PLUS LARRIVEE, which supposedly has a lifetime warranty to the original owner, you would NOT WNAT A STOP-GAP MEASURE. My 000-60 has a neck angle as bad as the guitar in this thread and I guarantee I WILL NEVER AGAIN BUY A GUITAR FROM LARRIVEE which I do not play first. Presently, my guitar plays great, my luthier set it up flawlessly, but there is no where to go from here and it is just over a year old. I guarantee all you people espousing the great Larrivee customer service would be singing a different song if you had a $2000 plus dollar instrument that they wanted to shave the bridge on rather than fix what should have been done right the first time! When its your money then you can complain......"

Did you buy your guitar used or are you the original owner?  If you did buy new, I'd be interested to hear about how Larrivee addressed the problem.  As I said in a previous post in this thread, I believe most, but certainly not all, Larrivees have shallow neck angles and a few get out with severely shallow angles leaving the owner "nowhere to go" in adjusting the action.  It is a good reason to not to buy unless you look at it first but if you can ask the right questions of a seller and get a 2 or 3 day "grace period" where you could return the guitar, then I, personally, would still feel comfortable buying sight unseen.   

Quote from: GA-ME on September 15, 2007, 01:44:10 PM
"With all due respect, I'm amazed that LvGod is able to perfectly diagnose the problem (and proper repair solution) for the guitar without ever having seen it..." LVGOD was merely stating the best way and most correct way of fixing a shallow neck angle. Uncle Rob is right many repair people can fix this problem in other less expensive ways but those ways are merely stopgap measures to delay the inevitable. Having heard many on this forum lament on the price of the 000's I guarantee if it WAS YOUR BRAND NEW $2000 PLUS LARRIVEE, which supposedly has a lifetime warranty to the original owner, you would NOT WNAT A STOP-GAP MEASURE. My 000-60 has a neck angle as bad as the guitar in this thread and I guarantee I WILL NEVER AGAIN BUY A GUITAR FROM LARRIVEE which I do not play first. Presently, my guitar plays great, my luthier set it up flawlessly, but there is no where to go from here and it is just over a year old. I guarantee all you people espousing the great Larrivee customer service would be singing a different song if you had a $2000 plus dollar instrument that they wanted to shave the bridge on rather than fix what should have been done right the first time! When its your money then you can complain......

I wasn't trying to downplay that there was a problem with the guitar, it just seemed to me that - without seeing it personally - it would be hard to say with such certainty what the problem is.

GA-ME, if you bought your Larrivee new, then you have the original owner's lifetime warranty.  When you say, "There's no where to go from here," you're wrong. Go right back to Larrivee. If it truly needs repair work in the future, Larrivee should offer the proper warranty work to fix your guitar or replace it...that's their warranty.  If either your dealer or Larrivee don't seem to want to address your guitar's neck problem, and a competent luthier/repair tech says there's a problem, get back in touch with Larrivee again, and also contact the Better Business Bureau, and let Larrivee and your dealer know you're going to do this.

I find it hard to believe that Larrivee wouldn't be willing to address your problem (I had a warranty issue taken care of on my OM many years ago, a raised bridge, and Larrivee took care of it through my local dealer; an independent, local luthier did the work and Larrivee paid for it).

I'm sorry you feel this is a stopgap solution.If new the guitar should be delt with thru the warranty.I work on lot of guitars weekly and most are used,most people and players can't afford a neck set and as far as I'm concerned if the neck joint is solid why pull it.Shaving the bottom of a bridge is a viable solution.But again what do I know 40 years of fixing the darn things. :rolleye:

Rob, I understand shaving the bridge is a viable cost effective solution for getting a used box in playing condition.  What I am saying, however, is is does not address the underlying issue of the neck angle being off. Over time, the fix of the bridge will be offset by continued shifting of the neck and then what? Perhaps that is why one so often sees vintage guitars with info stating recent neck reset and bridge replacement. You fellows who keep these instruments in playable condition have an area of expertise and a neck reset is a complicated, exacting, and time consuming process, and as such it is expensive. Expertise costs money. I am presently awaiting the results of the OMV in this thread to see what Larrivee does, but as it stands now they seem to want to take the cheaper alternative of shaving the bridge rather than dealing with the underlying structural issue of an overtly shallow neck angle. If that is the factory solution, I'd just as soon as have the neck reset in my state, at the hands of a luthier I personally know and trust, rather than shipping a guitar across country to have an essentially temporary correction of the issue at the factory. Though my guitar has the neckangle problem, I have truly bonded with the instrument. It sounds fantastic and my luthier has it playing great. The issue is, sound not withstanding, the guitar was not done right and I payed $2000 dollars plus for an instrument at about the top of Larrivee's food chain. If the guitar were under a true lifetime warranty, as is a Martin, I could take the instrument to my luthier, with whom I have a relationship predicated upon mutual trust and respect, the neck would be professorially rest, and it would be done over with and everything would be great. My luthier said if it were a Martin he could reset it under warranty with no problem, why is Larrivee's policy so much more difficult for the end consumer? Rob,I am truly not trying to denigrate your expertise, it is as you said though, cheaper to shave the bridge, but the fact remains the neck angle is still off and if the instrument is to remain playable eventually that will have to be addressed at one point in the future. Sorry if I am ranting a bit, but I wonder how many on the forum would feel if their dream guitar ended up having the issue my 000-60 or the OMV in this thread have? For most people guitars in this price point are our LIFTIME Dream guitars and to have the process soured is a bit disconcerting. Guitars are more than mere pieces of wood glued together and I for one bond with them in an anthropomorphic manner. I still have every acoustic guitar I have ever purchased and am not one to trade them off they become like family, they give me the gift of creation, and I suppose I tend to get a bit emotional over the fact that there is a problem with one of my "Friends" That's all I guess I'll be saying about "Frankie's" issues. What ever the net result I'll get her fixed and keep her playing well for as long as my fingers work!

QuoteI'm sorry you feel this is a stopgap solution.If new the guitar should be delt with thru the warranty.I work on lot of guitars weekly and most are used,most people and players can't afford a neck set and as far as I'm concerned if the neck joint is solid why pull it.Shaving the bottom of a bridge is a viable solution.But again what do I know 40 years of fixing the darn things.

As has been said before, you can shave the bridge, but the neck angle will still be bad, and when you have to reset it, the bridge will have to be replaced, as well. I just noticed that you said, "shaving the BOTTOM of the bridge." How do you shave the bottom?  Did you mean the bridge saddle?

Quote from: LvGod on September 16, 2007, 02:45:42 PM
As has been said before, you can shave the bridge, (1)but the neck angle will still be bad, and when you have to reset it, (2)the bridge will have to be replaced, as well. I just noticed that you said, "shaving the BOTTOM of the bridge." (3)How do you shave the bottom?  Did you mean the bridge saddle?

1. Only if the angle is bad to begin with. Maybe the bridge was cut too thick at the factory.
2. Not unless the bridge is too low before the neck reset.
3. Take it off.

GA-ME,Like I said its a new guitar it should go back and fixed rite,period.Larrivee doesn't use many outsite repairpeople and does seem to prefer to do it themselves.Before sending it back make sure your tech takes measurements and you should take pix's.
LvGod,in the old days some techs use to shave the top of the bridge.Now when shaving a bridge you remove it and sand some off the bottom and reglue.
jeremy3220,you are right I've seen a rash of tall cut bridges.The neck angle has been  right on and still no saddle height.Sometime to get product out someone rush's something or the CAC is just not setup right.

OK, we're going in circles here. I'm pretty sure most folks knew what I meant in my original post when I talked about a break in the angle at the body joint.

"1. Only if the angle is bad to begin with. Maybe the bridge was cut too thick at the factory." - Sounds like an excuse to me. Besides there are other ways to check the neck angle without comparing it's proximity to the top of the bridge.
"2. Not unless the bridge is too low before the neck reset." Um... please follow the thread - this would only occur if the stopgap 'neck shaving' technique was used.
"3. Take it off." Never have heard of this method. seems like it would result in making the feet of the bridge very thin...

unclrob - how many neck resets have you done?

Having never seen you, I think the "G" should be lower case.

LvGod is short for Love God  It should be upper case. If God is not loved than who else can be?
Jim Holler

Lv I've done 257 neck resets according to my book.

Quote from: flatlander on September 18, 2007, 05:35:35 AM
Having never seen you, I think the "G" should be lower case.

Pardon me?

This thread seems to be moving suspiciously towards personal attacks. No need for that. Though this is obviously the Larrivee Forum there is no need to be blind to the fact that Larrivee is first and formost a capitalistic business venture. They make a fine guitar at each of their price points for sure This, however, does not obviate the fact that just like all other business they DO MAKE MISTAKES. I can attest to this fact because I own a $2000+ mistake they made. The question here is how they handle their errors. Until I hear about the results concernig the guitar that caused this thread to originate I am not going to speculate further. I, for one, hope it resolves well as I will then be contacting my dealer and moving forward from there to get my issue resolved. That being said, there is no need to delve into the area of personal attack/sarcasm when adults are discussing technical issues about a guitar. Sheesh........ peace out, the individuals being sarcastic aren't even the ones with any problem with their instruments.

Quote from: unclrob on September 18, 2007, 09:29:09 AM
Lv I've done 257 neck resets according to my book.

In MY book that makes you an expert, unclrob.
In response to my confusion, though, how do you shave the neck enough from the bottom to make much of a difference without making the bridge feet noticeably thin? If we're talking about a 000-50, for instance, the pyramid bridge would pose a problem for that method, I would think. And your conclusion is that many guitars that appear to have a neck issue do not need a reset? How do you tell the difference? Sorry for all the questions, but this is opening up a whole new book for me.

I'm no expert.Before sanding the bridge bottom I take measurments including where my streight edge hits the bridge,height of bridge wings and any angle inward of the wings.If the bridge wings angle in then I have to decide if will cause a problem if so then its a no go.Sometimes I make a new bridge.The wings on a bridge is more decorative then having anything to do with structure or tone{the middle of the bridge is there for that}.Its always better to ask questons then not,so ask away anytime.When I don't know I ask my network of fellow repairpeople.I'm always learning.So to all call,email PM me if I can help I will. :wave

QuoteSo to all call,email PM me if I can help I will.

That's very gracious of you. Not all experts are so willing to help (you're an expert in my book, no matter how much you deny it!).  :thumb

When I had a problem with the neck/bridge on my Parlor, Larriveé,  I followed the wise advice of unclrob, and sent the guitar to  Larriveé.  They repaired the issue with no evidence of any repair work (and I gave it my best OCD inspection)
Quicker than expected turnaround. 

this link is the post I made about that repair.
http://www.larriveeforum.com/smf/index.php?topic=10117.msg90605#msg90605

Please give Larriveé a chance to do the right thing before walking the plank.    :smile:

ds

One of my favorite saying's is"call me".



And I mean it.

Quotejeremy3220,you are right I've seen a rash of tall cut bridges.The neck angle has been  right on and still no saddle height.Sometime to get product out someone rush's something or the CAC is just not setup right.

This is clearly not the case in ibisimon's case, is it? His string to top height is barely 3/8". Isn't that a clear indication of a neck problem?

In most case.It should be inspected by a pro.Since its a new guitar it should be sent back.

Rob,
I listened to your advice.     THANKS  :wave

I hope others clean out thier ears       :thumbsup

ds

Quote from: TrinityGuitars on September 18, 2007, 08:09:31 AM
LvGod is short for Love God  It should be upper case. If God is not loved than who else can be?
Jim Holler

I left this thread alone because it was making me want to say smart -CENSORED- things, so I just checked back. As usual, if that's the case with name, if I open my mouth with such I stick foot in it. I didn't realize that's what name stood for, I thought it was like guitar god. I have all respect, which is in part why I said that, and apoligize. matt