:wave Hello all, from a newbie
My question, has anyone here had to have warranty work done on their Larrivee? What kind of repairs were needed? What was the turnaround time on the repair?
I had to send my new Larrivee back :crying: for some finish issues on the back side and I'm curious as to whether anyone else here has had a warranty issue and how long it took to get resolved.
This is a great site and I enjoy reading all your posts.
Good day folks,
Roger
:donut :donut2 :coffee :donut2 :coffee :donut :donut :coffee :donut :donut :donut2 :donut2 :donut2
Someone will chime in soon with an actual experience, which I have not had -- but I've heard and read good things about most aspects of Larrivee's customer service. They really seem to want to do right by us.
--Lee
You will not find a finer company to do warranty repairs. Fret not, so to speak.
Had an L go back for a repair of a hump at the neck / body junction. Had it back in under a month. Beautiful job. The guitar is again absolutely terrific. Thank you Brian Trepanier at Larrivee for you terrific customer service and professionalism.
Very excited to say I got my guitar back today after only 3 weeks and the back looks way better. :thumbsup Very quick turn around on Larrivee's part :thumbsup :thumbsup. I'm so impressed I will buy another one!
Oh and I almost forgot, I posted pic's in the pic section.
Roger