I just received the replacement case for my 000-60 today. The original arrived damaged and defective. Jason promptly let me know he would take care of it and he did! He had a new case sent from the factory and it is perfect. I must say Jason's level of service has made me much less uneasy regarding on line purchases. I love the guitar and she now has a fitting resting spot for the times when I am not playing her.  I love it when things work out so well. Life is sweet!

Thank you for sharing a great story.
I talked with him over the phone and e-mails. He is a great sales person!

Actually my L-03 is on order from Jason. Hope everything will go flawlessly :-)